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Remote and Onsite Support

Support

Analogix is a computer company based around service. We deliver a dedicated business support service specifically designed to meet your business needs. We don't try to sell you the latest and most expensive computer products in our range, because we don't stock computers. We don't provide you with products that you don't require or need. We sell you something that is based around your needs, "SERVICE". Obviously there are times when hardware will be required whereby Analogix will source the most cost effective solution for your business Network, Server and Workstation Support. Our aim is to work hand in hand to ensure you are delivered with an honest and appropriate solution customised to meet your needs. This then ensures you can focus your attention on developing your core business. Analogix staff can be retained on a monthly fee and Support Agreements can be tailored to meet your needs ranging from the small to medium sized businesses who are tired of nagging networking and workstation problems to businesses who wish to fully outsource their network and computer equipment. We address the basic essentials of maintaining a network, its servers and desktop platforms as well as ensuring up to date virus protection through to system back-up, recovery, servicing and control. If you are a small, medium or large business tired of computer and network failures, wondering how to improve business processes, worried about disaster recovery or thinking of outsourcing your IT maintenance and operations requirements then contact us, we're here to help.
For remote support, click on the HELP image above to download our support software taking note of where you save the file. Run the file then provide the technician with the user ID, this will allow us a one time remote session to your computer

Real Time 24 x 7 Monitoring

Analogix provides a comprehensive systems management platform that gives us the power to manage your IT infrastructure, network components, servers, users' desktop machines and mobile devices - remotely, automatically and transparently. What does this mean to you? It allows us to be aware of any issues that arise within your systems before they become a real problem. This pre warning allows us to fix these issues in the background and in most cases without any down time to our clients.
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