Remote and Onsite Support
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At Analogix, we’re not here to push products — we’re here to provide genuine, results-driven IT support for your business. Our service-first approach means we focus on understanding your needs, solving problems quickly, and building trust through honest, tailored solutions.
Support That Fits Your Business
Whether you need help with daily IT issues, project-based support, or want to fully outsource your network and systems management, Analogix is here to assist.
We provide:
- Workstation and server support
- Network troubleshooting and setup
- System upgrades and maintenance
- Backup, recovery, and disaster planning
- Virus protection and security control
From one-off fixes to fully managed support plans, we work closely with you to reduce tech stress, improve reliability, and free up your team to focus on what they do best.
Remote Support, When You Need It Most
Need urgent help? Our remote support tool lets our technicians securely connect to your device and resolve issues fast — without needing to visit onsite.
How to get started:
We will send you an email with a link to download a file. This is a one-time session only link.
Save and run the file.
Our technician will then be able to remote into your computer to assist.
No need to wait — we’ll get you back up and running quickly.
24/7 Real-Time Monitoring
Our proactive systems management platform allows us to:
- Monitor your entire IT environment — servers, networks, desktops, and mobile devices
- Identify issues before they impact your business
- Apply background fixes to prevent downtime and disruption
With Analogix, you’re not waiting for things to go wrong, we’re already working in the background to keep everything running smoothly.
Flexible Support Agreements
We offer monthly retainers and customised support contracts for businesses who want consistent, reliable IT care without the hassle.
Whether you’re a small business dealing with recurring tech issues or a larger operation looking to outsource your IT entirely, we’ll tailor a support package that fits your goals and budget.
Ready to Stop Fighting with Your Tech?
Let’s talk about how we can simplify your IT setup, reduce downtime, and provide support that actually supports you.